Bibliography software
e-yuck
The first time I downloaded it, I looked at it for 2 seconds and shut it down. On Friday I spent several hours trying to make one bibliography entry. A little while after that, I had made two. Then I spent the next hour with the university library's helpdesk people, trying to help me understand how it links to MS Word. It took two of them nearly and hour to work out how I had managed to get things so wrong. I think I understand it now. I need more RAM - more on this later.